Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. On this page we explain more about cookies and how we use them. By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

ABOUT COOKIES

A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our site, we may collect information from you automatically through cookies or similar technology.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

What types of cookies are there?

Broadly, there are 4 types of cookie:

Strictly necessary cookies: These are cookies that are essential to make a website work and enable features that users have specifically asked for. Without use of cookies, these features of the website could not operate.
Performance cookies: These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as Google Analytics.
Functionality cookies: These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.
Targeting or Advertising cookies: These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected. If you use Instagram or Facebook, cookies can help smooth the sharing process between our site and your online feeds.

How do we use cookies?

We use cookies to track how you use our website. This helps us understand how you use the site and track any patterns of how you are use our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.

We may use the information we obtain from your use of our cookies for the following purposes:

  1. recognise your computer when you visit the website
  2. track you as you navigate the website, and to enable the use of any e-commerce facilities
  3. improve the website’s usability
  4. analyse the use of the website
  5. in the administration of the website

Cookies are either:

    • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
    • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies on this site

We use the following cookies on this site:

 Provider Name Purpose Type Duration
Strictly Necessary Cookies
1st Tickets AcceptedCookies Retains that cookie policy has been accepted Persistent 1 year
1st Tickets PHPSESSID Session ID Session Until end of session
Woo Commerce woocommerce_cart_hash Helps WooCommerce determine when cart contents or data changes. Session Until end of session
Woo Commerce woocommerce_items_in_cart Helps WooCommerce determine when cart contents or data changes. Session Until end of session
Word Press wp_woocommerce_session_ Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. Session Until end of session
Word Press wordpress_logged_in_ Contains a unique code for each user so that WordPress knows where to find the user data in the database. Session Until end of session
Performance cookies
Functionality cookies
Targeting cookies

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example in:

  • Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
  • Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
  • Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions).

Deleting cookies

You can also delete cookies already stored on your computer:

  • Internet Explorer: you must manually delete cookie files;
  • Firefox: you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
  • Google Chrome: you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

Doing this may have a negative impact on the usability of many websites.

How to control cookies

You can control and/or delete cookies as you wish – for details, see https://cookiesandyou.com/. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our site and some services and functionalities may not work.

Contact us

The website is owned and operated by 1st Tickets Limited, a company registered in England under company number 06408068 with a registered office at Bedford i-lab, Priory Business Park, Stannard Way, Bedford, MK44 3RZ, United Kingdom. Our VAT number is GB921 3460 53.

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please email: info@1st-tickets.co.uk.